TERMS AND CONDITIONS
Effective Date: October 23, 2026
Last Updated: October 23, 2026
Welcome to the website of IKON Recovery Centers (“IKON,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of ikonrecoverycenters.org, its web forms, and our text messaging program. By using the Website or opting in to text messages, you agree to these Terms. If you do not agree, please do not use the Website.
1. Website Purpose
This Website provides general information about IKON, behavioral healthcare, substance use disorder treatment, mental health services, levels of care, admissions, insurance verification, and related resources. It is for general informational and educational purposes and does not replace professional medical, psychiatric, psychological, or other healthcare advice, diagnosis, or treatment.
2. No Medical Advice or Provider-Patient Relationship
Nothing on this Website is medical advice or creates a provider-patient relationship. Do not rely on it to diagnose or treat any condition. Admission, eligibility, level-of-care recommendations, and clinical decisions are made separately through our admissions and clinical assessment processes. Always seek the advice of a qualified healthcare professional about your health.
3. Emergencies and Crisis Situations
This Website, our web forms, email, and text messaging are not emergency services and must not be used to report urgent medical, psychiatric, or safety concerns.
- In a medical emergency, call 911 or go to the nearest emergency department.
- In a mental health or suicide-related crisis, call or text 988 to reach the 988 Suicide & Crisis Lifeline.
4. Admissions and Insurance Information
Information on this Website about insurance, benefits, eligibility, or cost is not a guarantee of coverage or payment. Insurance verification relies on information from you, your family, your carrier, or other third parties. Final coverage decisions belong to the insurance carrier and may be subject to deductibles, co-payments, coinsurance, exclusions, medical necessity requirements, authorizations, and other plan limits. Admission decisions are based on clinical appropriateness and other applicable requirements.
5. Privacy and Protected Health Information
Your privacy matters to us. Information you provide may be protected by HIPAA, 42 CFR Part 2, and applicable state law. How we collect, use, disclose, and protect information is described in our Privacy Policy which is incorporated into these Terms.
6. Website Forms
Our web forms let you request information, request an insurance verification, or contact our admissions team. When you submit a form, you authorize us to use the information you provide to respond to your inquiry, evaluate treatment options, perform the services you request, and communicate with you as permitted by law. Submitting a form does not by itself consent you to text messages. Text message consent is collected separately through the checkboxes described in Section 7.
Email and text messaging have privacy and security limits. Avoid sending sensitive health information by unsecured methods unless necessary.
7. Text Messaging Program Terms
Program name: IKON Recovery Centers Text Messaging
Who sends the messages: IKON Recovery Centers.
How you opt in. You opt in by checking the text messaging consent checkbox on a form on our Website and submitting the form. Checkboxes are never pre-selected. There are two separate, optional consents:
- Informational and care-related messages: responses to your inquiry, admissions and intake follow-up, insurance verification updates, appointment scheduling and reminders, and care coordination.
- Promotional messages (optional): information about our programs, events, and services.
You may agree to one, both, or neither. Agreeing to receive promotional messages is not required to receive informational messages.
Message frequency. Informational message frequency varies based on your interaction with us.Â
Cost. Message and data rates may apply, according to your mobile plan.
How to opt out. Reply STOP at any time to stop receiving text messages. You will receive one confirmation message, and then no further messages unless you opt in again. You may also call 844-394-4566 or email admissions@ikonrecoverycenters.org. If you reply STOP, you will not receive informational or promotional messages from us at that number.
How to get help. Reply HELP for assistance, or contact us at 844-394-4566 or admissions@ikonrecoverycenters.org.
Not a condition of service. Consent to receive text messages is not a condition of admission, treatment, or the purchase of any service.
Carrier disclaimer. Wireless carriers and their affiliates are not liable for delayed or undelivered messages. Delivery is subject to your carrier’s network and coverage.
Eligibility. You must be 18 or older, and the owner or authorized user of the mobile number you provide. Notify us if your number changes or is reassigned.
Privacy of texts. Text messages may be viewed by others who have access to your phone, and a message from a recovery treatment provider may reveal that you contacted us. We do not intentionally include diagnoses or treatment details in texts. Please do not send us sensitive health information by text.
Your information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy for details.
Supported carriers. Supported by major U.S. carriers.Â
8. Cookies and Analytics
We use cookies and similar technologies to operate the Website, understand usage, and measure performance, including Google Analytics. Details are in our Privacy Policy. You can limit or disable cookies in your browser settings.
9. Acceptable Use
You agree to use the Website only for lawful purposes. You may not:
- Attempt to gain unauthorized access to the Website, servers, databases, or networks
- Introduce viruses, malware, or other harmful code
- Interfere with the operation, security, or functionality of the Website
- Use bots, scrapers, or automated tools in a way that places an unreasonable burden on our systems
- Impersonate another person or submit false or misleading information, including a phone number you do not own or are not authorized to use
- Use the Website for fraudulent, unlawful, abusive, or harmful purposes
- Attempt to obtain confidential patient, employee, or business information without authorization
- Violate any applicable law
We may restrict or end access for conduct that violates these Terms.
10. Intellectual Property
The Website and its contents, including text, graphics, logos, photographs, video, designs, trademarks, service marks, and software, are owned by or licensed to IKON and protected by intellectual property laws. You may view and use them for personal, noncommercial informational purposes. You may not reproduce, distribute, modify, republish, sell, license, or create derivative works from them without our prior written authorization, except as the law permits.
11. Third-Party Websites
The Website may link to third-party sites, including insurers, government agencies, and treatment resources. Links are for convenience and are not endorsements. We do not control and are not responsible for third-party content, security, or privacy practices, and your use of those sites is subject to their terms.
12. Website Accuracy
We try to keep information accurate and current, but services, insurance participation, program availability, staff, locations, and regulations may change. We do not guarantee that content is complete, current, error-free, or applicable to you. We may modify or remove content at any time.
13. No Guarantee of Results
Individual responses to behavioral healthcare and substance use disorder treatment vary. IKON does not guarantee any medical, clinical, recovery, financial, employment, family, or other outcome. Testimonials and individual stories, if displayed, reflect individual experiences and are not a promise of similar results.
14. Disclaimer of Warranties
To the fullest extent permitted by law, the Website and its contents are provided “as is” and “as available.” IKON makes no warranties, express or implied, about the operation, availability, security, accuracy, completeness, or reliability of the Website, and does not guarantee that it will be uninterrupted or free of errors, vulnerabilities, or viruses.
15. Limitation of Liability
To the fullest extent permitted by law, IKON and its owners, affiliates, officers, directors, employees, clinicians, contractors, and agents are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of, reliance on, or inability to use the Website. Nothing in these Terms limits liability that cannot legally be limited.
16. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless IKON and its affiliates, owners, officers, employees, agents, and contractors from claims, losses, damages, and expenses arising from your unlawful misuse of the Website, your violation of these Terms, or your infringement of another person’s rights.
17. Minors
The Website is not intended to let minors independently obtain healthcare services without the involvement or consent of a parent, guardian, or other authorized representative where the law requires it. If you submit information about a minor, you represent that you are authorized to do so. Our text messaging program is limited to individuals 18 and older.
18. Governing Law
These Terms are governed by applicable federal law and the laws of the State of New Jersey, without regard to conflict of law principles. Disputes are subject to the jurisdiction of courts with proper jurisdiction under applicable law.
19. Changes to These Terms
We may revise these Terms from time to time. Changes take effect when posted unless stated otherwise, and the “Last Updated” date shows the latest revision. Continued use of the Website or text messaging program after changes means you accept them. If we materially change the text messaging terms, we will notify you.
20. Severability and Entire Agreement
If any provision is found unlawful or unenforceable, it will be enforced to the minimum extent necessary and the rest will remain in effect. These Terms, with our Privacy Policy and any policies incorporated by reference, are the entire agreement between you and IKON regarding the Website.
21. Contact Us
IKON Recovery Centers
88 Market St, Floor 2, Saddle Brook, NJ 07663
Phone: 844-394-4566
Email: admissions@ikonrecoverycenters.org
