Ashley Kotkin-De Carvalho

With a decade of experience in behavioral health operations, Ashley Kotkin-De Carvalho brings a strategic, data-driven approach to advancing care within the outpatient substance use and mental health treatment settings as Director of Operations with Ikon Recovery Center. Ashley’s work is rooted in a deep commitment to operational excellence as a means of improving client outcomes, designing and optimizing systems that ensure individuals receive effective and compassionate care. She has extensive expertise in process improvement, regulatory compliance, policy development, and performance analytics, consistently translating complex operational challenges into streamlined, sustainable solutions that support both clinical teams and the populations they serve.

Throughout her career, Ashley has demonstrated a proven ability to lead multidisciplinary teams, build infrastructure from the ground up, and drive meaningful organizational growth. From expanding multi-site operations to leading state licensing and compliance initiatives, her impact is both measurable and mission driven. Known for her collaborative leadership style and focus on continuous improvement, she partners closely with executive and clinical leadership to align operational strategy with high-quality client-centered care, ensuring that every system in place ultimately serves the goal of long-term recovery and mental wellness.